There is a known issue in Silk Performer 2008 R2 which means the Auto-assign option for the All Day workload configuration cannot be toggled. This means that Virtual Users cannot be assigned to an Agent manually. It is possible to workaround this issue by choosing a different workload option (eg SteadState), toggling the Auto-assign to the required state, and then going back into the All-Day workload and manually assigning VUsers to each Agent. Please note that this issue has been resolved with the latest release of Silk Performer
↧