If GOOGLE TOOLBAR is installed (toolbar.google.com) with Advanced Features, as a Microsoft Internet Explorer browser add-on, this can be a cause of the issue. When the Recorder initiates the IE Browser window during a record, several calls will be recorded but the IE Browser window will then crash giving the Microsoft General error. This is reproducible across any URL visited. If the Recorder is initiated manually and IE started manually, the IE browser window crashes producing the General error immediately. The GOOGLE TOOLBAR can be installed with or without the Advanced Features option, and this crash/error symptom is only applicable when using the TOOLBAR advanced features. If the GOOGLE TOOLBAR has been installed with Advanced features these can be disabled via GOOGLE | OPTIONS | PAGE INFORMATION | uncheck the PageRank display option. Recording of sites should then proceed without further issues.
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