Error: LoadTest Controller: 3213 - The Launcher Service Could not create the agent Issue description: While running a load test getting "Errors" for all agent machines as they are trying to connect. All agent machines [SilkPerformer 15.5 HF4] are in Windows Sever 2012 R2 64 bit Reason: Customer has had following Windows update: Four KB were installed: KB3045685, KB3045999, KB3042553, KB3037579 and Security bulletins: MS15-038, MS15-034 and MS15-041. It appears to be that above updates have caused some service interruption to ‘Silk Launcher Services’. Resolution: Stop ‘Silk Launcher Service’ from controller and all agent machines from Services. Then restart ‘Silk Launcher Service’ – run the test again. Note: If the above does not resolve this issue there might be a possibility that these MS updates have impacted firewall rule for SilkPerformer binary file – in this case user may need to turnoff windows firewall from both controller and agent machine.
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