Sounds like the script needs customized. Check for dynamic values and try using the TrueLog Explorer Customize Session Handling wizard to see if it detects them - community.microfocus.com/.../610.using-the-customize-session-handling-wizard-in-truelog-explorer-video.aspx . The TrueLog Explorer User guide also includes details how you can handle most session IDs via the built-in session handling wizard (C:\Program Files (x86)\Silk\Shared Files\Silk TrueLog Explorer 16.0\Doc\silkperformer-160-truelogexplorer-en.pdf).
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