Wiki Page: When viewing an Oracle Forms TrueLog File why is there no information contained in the Out-data or In-data tabs?

When viewing an Oracle Forms TrueLog File why is there no information contained in the Out-data or In-data tabs? Data will only be displayed in Out-Data or In-Data tabs of an Oracle Forms TrueLog Explorer file if the Logging Level has been set to "debug". Otherwise when you open a TrueLog file the tabs will greyed-out, like so: Old KB# 17235