This error indicates that the user does not have access rights to access the agent machine. To resolve this problem implement the following on the agent machine: START | SETTINGS | CONTROL PANEL | ADMINISTRATIVE TOOLS | LOCAL SECURITY POLICY Expand LOCAL POLICIES and select USER RIGHTS ASSIGNMENT Right click on ACCESS THIS COMPUTER FROM THE NETWORK and select PROPERTIES Add the users you want to be able to access the computer from the network. Right click on LOGON LOCALLY and select PROPERTIES Add the users you want to be able to access the computer from the network. On the SilkPerformer root folder, by default C:\Program Files\Silk\SilkPerformer x.x, right-click and go to PROPERTIES | SECURITY TAB Click on ADD and add the user, ensuring that you give them Full Control.
↧