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Wiki Page: Why can I not add an SP4.X agent from a machine that also has SPV installed ?

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You can still add SP4.X agents but they must now be added as WAN Agents. The reason for this is that the Agent Control Service (ACS) which controlled the agent service in previous versions of SilkPerformer has been replaced in SilkPerformer V with the Segue Launcher Service. (SgLauncher). When you install SilkPerformer V on a machine that already has SP4.5 the ACS is removed and Segue Launcher Service is installed. This new service now controls all versions of the SilkPerformer agent service. e.g. Machine A ----------------- Has SP4.5 Installed Then SP V is installed Machine B ----------------- Has SP4.5 installed Open the agent pool dialog SETTINGS | SYSTEM | AGENT POOL TAB | ADD LAN Agent SP4.5 (Machine A) Agent is not listed. Use the ADD WAN AGENT option to locate and add the SP4.5 agent from Machine A.

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