Hi there. It's not feaible to try recording either of those applications at the TCPIP level. Even if you get a script recorded, its going to be virtually impossible to customize. You can test Outlook in a few ways, eg with MAPI. We also include POP and SMTP functions for testing clients which support those protocols. Have a look at the various help sections of Performer for more details and examples. As for Skype for Business, it uses a proprietary protocol ( http://tinyurl.com/nxtbnhy) so recording the network traffic is not possible. You could consider using Silk Test to test it. I believe there's support for Skype both with desktop and mobile clients. If you'd like more details or confirmation, just log a support incident for Silk Test or post the question to the ST forum. Best regards, Ciaran.
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