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Forum Post: SYSTEM: 267 - The directory name is invalid

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Hi Team, I am trying to install Silk Performer agent remotely(SETTINGS || SYSTEM || AGENTS || ADD WAN AGENT || INSTALL AGENT) and each time i run the installer from I get the error message below: 2018-10-05 08:16:27 Info: Commandline was parsed successfully. 2018-10-05 08:16:27 Installdir: C:\Program Files (x86)\Silk\Silk Performer 18.5 2018-10-05 08:16:27 Info: Local launcher service path: C:\Program Files (x86)\Silk\Shared Files\SgLauncher 2018-10-05 08:16:27 Info: Try to connect to remote machine ..... this may take some time .... 2018-10-05 08:16:48 Info: Connected to remote machine. 2018-10-05 08:16:48 Path for temp service on remote machine: C:\windows\TEMP 2018-10-05 08:16:49 Info: Connected to temporary remote service. 2018-10-05 08:16:49 Info: Connected to remote machine. 2018-10-05 08:16:49 Info: Remote service version: 19.0.0.8013 2018-10-05 08:16:49 Info: Get remote service version was successful. 2018-10-05 08:16:49 Info: Authentication was successful. 2018-10-05 08:16:49 Info: Copied setup agent to remote machine. 2018-10-05 08:17:03 Info: Started setup agent on remote machine. 2018-10-05 08:17:03 Info: Disconnected from old or temporary service. 2018-10-05 08:17:06 Info: Connected to remote setup agent. 2018-10-05 08:17:06 Info: No Silk Performer 18.5 Controller detected on remote machine. 2018-10-05 08:17:06 Info: Temp service is running. 2018-10-05 08:18:06 Info: Removed temporary service. 2018-10-05 08:18:06 Info: Stopped temp service. 2018-10-05 08:18:06 Info: Installer package: C:\Program Files (x86)\Silk\Silk Performer 18.5\RSFiles\SPRemoteAgent.exe. 2018-10-05 08:18:11 Info: Copied Remote Agent Setup to remote machine. 2018-10-05 08:18:11 Info: Execute Remote Agent Setup on remote machine. 2018-10-05 08:18:11 Error: Could not install Remote Agent Setup on remote machine. 2018-10-05 08:18:11 Remote setup failed! SYSTEM: 267 - The directory name is invalid. I am not sure which directory is being referred to. Request you to please suggest. Thanks, Regards, Abhishek Pandey

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