This indicates that there is a syntax error in the recording rule XML code. The XML code is case sensitive therefore having a tag with instead of will cause the error. Other possible causes could be a missing tag or the incorrect spelling of a tag. It is worth reading the "Rules Based Recording" chapter from the Advanced Concepts Book which can be found at: START | PROGRAMS | SILK PERFORMER X.X | DOCUMENTATION. If you continue to get the error and cannot find any reason for it then contact Support. Old KB# 17990
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