When troubleshooting issues relating to the use of VMWare the following tips should be useful: What operating system is used by the virtual machine? What operating system is used by the physical machine where the virtual machine is running on? What version of VMware is used? What is the hardware specification of the physical machine? What are the results of running the virtual machine on a different physical machine for test purposes? What are the results of running the virtual machine with a different version of VMware? Are there any known events influencing the physical machine when the issue occurs (nightly backup, automatic updates, network breakdowns, ...)? Old KB# 17295
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