SilkPerformer 2008 R2 introduced a multi-lingual pack containing setup files for both Japanese and English versions in the same installer package. If, after installing SilkPerformer 2008R2, the GUI text is shown as ????? then it is probable that the Japanese version has been installed on a machine for which Windows does not have the Japanese language files installed. To resolve this issue, install the Windows Japanese language files by selecting Regional and Language options from the Control Panel, under Languages tab select Regional and Language options, then chose install files for East Asian Languages under supplemental language support. Click Apply. Old KB# 20639
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